The Designer's Thijori

Privacy Policy

Effective 1 June 2026 · Secunderabad, Telangana

This Privacy Policy explains how The Designer's Thijori collects, uses, and protects your personal information when you visit our website or enquire about our services. Your privacy matters deeply to us.

Contents

01 Who We Are
02 Information We Collect
03 How We Use Your Data
04 Legal Basis for Processing
05 Meta Advertising
06 Google Ads & Analytics
07 Sharing Your Information
08 Data Retention
09 Data Security
10 Your Rights
11 Children's Privacy
12–15 Transfers, Links & Contact

Section 01

Who We Are

The Designer's Thijori is a fine jewellery brand founded and operated by Bhavani Bandi, specialising in custom gold, diamond, gemstone, heirloom restoration, and personalised jewellery.

The Designer's Thijori

2nd Floor, 3-1-227, Somasundaram Street, above SBI, General Bazaar,
Kalasiguda, Secunderabad, Telangana 500003, India

Email: contact@thedesignersthijori.com

WhatsApp: +91 83286 21350

Website: thedesignersthijori.com

Section 02

Information We Collect

Information you provide directly

When you fill in our enquiry form, send a WhatsApp message, or contact us by email or phone:

First and last name; email address; phone or WhatsApp number
Nature of your enquiry (bridal, custom, repair, gifting, etc.)
Any content you share in your message or during a consultation

Information collected automatically

IP address, browser type and version, pages visited and time spent
Referring URL, device type, and approximate geographic location
Collected via server logs, Google Analytics, and the Meta Pixel

Cookies & tracking technologies

Essential cookies — necessary for the website to function correctly
Analytics cookies — Google Analytics to understand site usage patterns
Advertising cookies — Meta Pixel & Google Ads Remarketing Tag
Preference cookies — to remember your settings across visits

You may manage or withdraw cookie consent at any time via the cookie banner displayed on our website.

Section 03

How We Use Your Information

To respond to your enquiries and provide customer service
To process bespoke jewellery orders, consultations, and repairs
To send information you have requested about our collections or services
To send marketing communications where you have given explicit consent
To improve our website, content, and user experience through analytics
To deliver, measure, and optimise advertisements on Meta and Google platforms
To comply with legal obligations under Indian law, including the DPDP Act 2023
To prevent fraud, protect our rights, and ensure the security of our website

Section 04

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent Where you have ticked the consent checkbox on our enquiry form or accepted cookies.

Legitimate Interests For analytics, fraud prevention, and improving our services, where these interests are not overridden by your rights.

Contractual Necessity To fulfil a jewellery order or bespoke commission you have confirmed with us.

Legal Obligation To comply with applicable Indian laws and regulations, including the DPDP Act 2023.

Sections 05 & 06

Advertising Platforms

We use advertising tools from Meta and Google to reach potential customers and measure the effectiveness of our campaigns.

Meta — Facebook & Instagram

Measure effectiveness of Meta advertisements
Create Custom Audiences of website visitors
Build Lookalike Audiences for new prospects
Optimise ad delivery to likely enquirers

Google Ads & Analytics

Understand how visitors find and use our site
Measure conversions from Google ad clicks
Serve reminder ads to previous visitors
Analyse audience demographics and behaviour

You can opt out of Meta interest-based ads at facebook.com/ads/preferences. You can opt out of Google personalised ads at adssettings.google.com.

Section 07

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

Service providers — hosting, email delivery, and payment processors, under data processing agreements
Advertising platforms — Meta and Google, in aggregated or hashed form only
Professional advisors — lawyers or accountants where required for legal or financial compliance
Law enforcement — only where required by a valid court order or applicable Indian law

Section 08

Data Retention

Enquiry form data Retained for up to 3 years from the date of enquiry.

Customer order data Retained for 7 years per Indian accounting and tax requirements.

Analytics data Retained for 26 months by Google Analytics, per their default policy.

Deletion requests You may request deletion of your personal data at any time by contacting us.

Section 09

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Access to customer data is restricted to authorised personnel only.

No internet transmission is completely secure, and we cannot guarantee absolute security. We remain committed to protecting your information to the best of our ability.

Section 10

Your Rights

Under India's DPDP Act 2023 and applicable law, you have the following rights:

Access Request a copy of the personal data we hold about you.

Correction Request correction of inaccurate or incomplete data.

Erasure Request deletion of your data, subject to legal retention obligations.

Withdraw Consent Withdraw your consent for marketing or non-essential processing at any time.

Portability Receive your data in a structured, machine-readable format where applicable.

Grievance Redressal Lodge a complaint with us or with the Data Protection Board of India.

To exercise any of these rights, email contact@thedesignersthijori.com. We will respond within 30 days.

Section 11

Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data about a minor, please contact us immediately and we will delete it promptly.

Sections 12 & 13

International Transfers & Third-Party Links

Some third-party service providers (including Google and Meta) process data outside India. Where such transfers occur, they are subject to appropriate safeguards as described in those providers' own privacy policies and standard contractual clauses where applicable.

Our website contains links to our Instagram, YouTube, and Facebook pages. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of those platforms separately.

Section 14

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" shown at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

Section 15

Contact & Grievance Officer

For any privacy-related queries, requests, or complaints, please reach out to us:

The Designer's Thijori · Attn: Privacy Enquiries

Email: contact@thedesignersthijori.com

WhatsApp: +91 83286 21350

Second Floor, 3-1-227, Somasundaram Street,
Kalasiguda, Secunderabad, Telangana 500003, India.